Frequently Asked Questions
Service + Salon FAQ’s
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All color and blonding services include a thoughtful consultation, custom formulation, professional application, finishing gloss or refinement as needed, detailed & personalized cut and styling. Each service is designed around your hair, lifestyle, and long-term goals — not a one-size-fits-all package.
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Yes. Please arrive with clean, dry hair and minimal product buildup. This allows us to accurately assess your hair and achieve the best possible results.
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You don’t have to. We’ll guide you during your appointment based on your hair’s needs, your goals, and how you prefer to maintain your hair at home.
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Both services focus on depth, softness, and seamless blend. The difference is simply the color family we’re working within. During your consultation, we’ll help determine which approach best supports your desired look and maintenance preferences.
We just love customizing everything for you guys, can ya tell?!
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Our pricing reflects the time, expertise, and customization required for each service. Final investment is determined during your consultation to ensure accuracy and alignment before we begin.
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We accept major credit and debit cards & cash payments. Payment is due at the time of service.
We do not accept checks.
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Yes. Gift certificates are available and make a thoughtful gift for someone who values a personalized, elevated hair experience.
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Tipping is always appreciated but never expected. If you choose to tip, it’s entirely at your discretion and based on your experience.
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Because we reserve time specifically for you, we require advance notice for changes or cancellations. Our full policy is shared at the time of booking and helps protect both our guests’ time and our artists’ schedules.
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Late arrivals may result in adjusted services or the need to reschedule, depending on timing. We recommend arriving on time so your experience isn’t rushed.
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To maintain a calm, focused environment for all guests, we ask that children not accompany you to your appointment unless they are receiving a service.
WHITEFOX Extensions FAQS
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We offer luxury hand-tied extension systems that are customized for each guest. Every install is designed based on your hair density, lifestyle, and desired outcome ensuring a seamless blend, comfortable wear, and long-term hair health.
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We use premium, ethically sourced extension hair selected for softness, longevity, and consistency. All extension hair is custom-matched and blended to your natural hair for a refined, natural-looking finish.
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Most extension guests return every 6–8 weeks for maintenance. This timing helps protect your natural hair, maintain comfort, and keep the overall look polished and secure.
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Extensions are ideal for guests looking to add fullness, length, or density and who are committed to proper maintenance and home care. A consultation is required to determine if extensions are the right fit for your hair and lifestyle.
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Yes. When properly installed and maintained, extensions can be worn up comfortably. During your consultation, we’ll design placement that supports your everyday styling needs.
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Initial installs and maintenance appointments vary based on your custom plan. We’ll review timing during your consultation so you know exactly what to expect.
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Yes — with a short adjustment period. When extensions are first installed, they may feel more comfortable worn in low styles while everything settles. This is completely normal and temporary.
As your hair adjusts, higher styles become more comfortable. During your consultation and install, we’ll walk you through best styling options for each phase so your extensions feel secure, natural, and easy to wear.
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Yes. Proper hydration is important for both your natural hair and extensions. We’ll recommend the right products and show you how to apply them correctly during your visit.
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Yes — with a few mindful precautions. We’ll walk you through best practices for swimming, workouts, and active lifestyles so your extensions stay secure and your hair remains healthy.
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This varies based on your hair type, maintenance routine, and home care. Most guests reuse their extension hair for multiple maintenance appointments. We’ll guide you on timing during your consultation and ongoing visits.
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Yes. WHITEFOX Extensions are designed to integrate seamlessly into your everyday routine. With proper care and technique, you can wash, style, and wear your hair confidently day to day.